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SW: HRE, VFA flights cancelled for 17 days Today's News


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Update: The headline has been updated to reflect that the flights are cancelled for a period of time and not permanently. 

Air Namibia has cancelled its Harare and Victoria falls flights scheduled from October 10 to 27 for operational reasons. 

The following flights are affected:

Flight SW411 and return flight SW412, operating the WDH-HRE-WDH route.

Flight SW406 and return flight SW406, operating the WDH-VFA-WDH route. 

During this period, the Victoria Falls market will be serviced via Livingstone (Zambia). Flights to/from Livingstone will operate as SW395/6.

The airline has stated the following rebooking and refund procedures: 

- Passengers are to be rebooked at no fee on next available SW flight/s. 

- Rerouting of passengers (already ticketed at this trade release date) to other airlines is allowed. 

- Passengers with onward connections should take priority.

- Provision of accommodation may be allowed to passengers already ticketed at the time of this trade release. Station managers to assess the passengers’ needs and assist accordingly.

- Air Namibia to assist passengers with the visa application for Zambia including covering the related cost. This provision is not applicable to new bookings.

Customers who would like to receive a refund are advised to do the following:

- Apply for full refund on the nett/published fare level via the GDS and quote the following reference number: AUTHSW18M15110

- Full refunds for unused tickets will be granted regardless of terms and conditions of the fare (even non-refundable tickets).



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